Shipping & Payment Information
Explore comprehensive details regarding our global and domestic shipping policies, packaging safety standards, accepted payment methods, and delivery estimation tools designed for boards and action gear.
Delivery Rate & Time Estimator
Estimate transport costs and transit time based on your destination and cart tier.
Safe Ride Guarantee
Every skateboard, longboard deck, and snowboard is inspected, wrapped in multi-layer corrugated edge guards, and shipped insured against transit damage.
- Free Canadian shipping on qualifying orders over C$99.
- End-to-end digital tracking numbers emailed instantly upon carrier pickup.
- Rigid waterproof outer envelopes for bearings, trucks, and components.
Available Shipping Options & Timelines
We collaborate with premier carriers including Canada Post, UPS, FedEx, and DHL Express to guarantee reliable and prompt gear fulfillment.
Ideal for routine hardware, replacement wheels, and complete street skateboards.
- Transit: 3 - 6 Business Days
- Coverage: Nationwide Canada & US
- Tracking: Complete step updates
Designed for urgent mountain trips, fresh deck setups, and seasonal snowboard drops.
- Transit: 1 - 2 Business Days
- Coverage: Major cities & urban zones
- Tracking: Real-time carrier scans
Worldwide dispatch for international board riders, enthusiasts, and collector editions.
- Transit: 6 - 12 Business Days
- Coverage: Over 70 global destinations
- Tracking: Global courier tracking
Secure Payment Options
We process all transactions via Level 1 PCI-DSS compliant payment gateways with AES-256 end-to-end encryption. Your sensitive financial data is never stored on our local servers.
Credit & Debit
Instant processing with Visa, Mastercard, American Express, and Discover.
Digital Wallets
Single-tap checkout through Apple Pay, Google Pay, and Shop Pay for mobile users.
Canadian Interac
Direct, secure bank-to-bank settlement available during local Canadian checkout.
Zero Hidden Fees
All sales taxes and carrier tariffs are clearly detailed prior to payment submission.
From Warehouse to Your Doorstep
Here is the step-by-step lifecycle of your order after checking out at Cargos Boards.
Order Verified
Your payment is cleared and order details are sent to our packaging workshop.
Pro Gear Packaging
Decks and components are inspected and securely boxed using eco-friendly shock absorbing wrap.
Carrier Dispatch
Your tracking link activates as the designated carrier takes custody of the parcel.
Direct Delivery
Your board arrives safely ready for assembly, mounting, or immediate riding session.
Frequently Asked Questions
Find answers to common questions about parcel routing, packaging, and returns.
All longboards and snowboards are placed in heavy-duty triple-wall corrugated boxes with reinforced tip and tail corner protectors. Delicate components such as trucks, grip tape rolls, and bindings are separated with scratch-resistant buffers to prevent any in-transit cosmetic abrasion.
If you notify our dispatch team within 2 hours of checkout, we can alter the recipient address directly in our warehouse system. Once the tracking number has been logged and the carrier picks up the parcel, destination changes must be managed via carrier parcel intercept.
Every dispatch includes full transit insurance. In the rare event of lost parcels or damage incurred in transit, reach out via our Contact Page with photo documentation and your order ID. We will promptly process an immediate replacement or refund per our Refund Policy.
Standard international shipments are dispatched Delivered At Place (DAP). Applicable import customs duties, value-added taxes (VAT), or clearance administrative fees are assessed by local border authorities and remain the responsibility of the recipient.